Darlington Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How We Handle Your Data

We utilize your personal information for these key purposes:

• Service Provision in Darlington:
  • We handle the processing and management of your vehicle rental bookings and contracts. This includes verifying your identity to meet our rental criteria. We also facilitate the collection and return of vehicles, as well as the processing of payments, deposits, and any applicable charges.
• Customer Communication (Legitimate Interest and Contractual Obligations):
  • Delivering booking confirmations and essential rental details. Addressing your questions and offering customer assistance. Informing you about updates to our services or policies.
• Marketing Permissions and Interests in Darlington:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Benefit:
  • Evaluating website usage to refine user experience and functionality. Conducting research to improve our vehicle fleet and services.
• Regulatory Compliance in Darlington:
  • Meeting legal, regulatory, and tax obligations. Protecting against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Information Sharing Practices

• Service Collaborators: We collaborate with third-party companies, including payment processors and IT support, to facilitate our services. These partners are required to safeguard your data.

Your personal information is not sold to third parties.

Data Protection

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, strict access controls, secure server environments, and routine security assessments. However, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We keep your personal information only for the time needed to fulfill its intended purposes, including complying with legal, accounting, or reporting obligations. The length of time we retain data varies based on the type of information and the specific circumstances surrounding its use.

6. Your Rights

Your rights under UK data protection law in Darlington

• Access to Your Information: Obtain a copy of your personal information records.

For inquiries regarding these rights, please reach out using the contact details below.

Cookies and Data Tracking

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your preferences. You have the option to adjust your cookie settings through your browser to manage your privacy according to your comfort level.

8. Changes to Policy

We may revise this Privacy Policy from time to time to align with updates in our practices or legal regulations. Any changes will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we manage your information.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out to us: